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TRK Travelogues
BPO & India
In the last 10 years, India has emerged as one of the top 5 destinations for outsourcing business, and among its overseas clientele, the USA ranks at no.1. The BPO business, with technology as its backbone, has disintegrated geographical borders and time zones.
A study conducted by Cybermedia on
global IT/BPO companies finds that
"The top 15
emerging destinations list is dominated by 5 cities from India, 3
cities from China and 2 cities from Vietnam. The Top 3 emerging
outsourcing cities world-wide from India are Chennai, Hyderabad and
Pune....Kolkatta at No. 5 and Chandigarh at No. 9 are the other 2
Indian cities in the list. ......
The study lists Bangalore, New Delhi National Capital Region (NCR), Manila NCR, Mumbai and Dublin as the Top 5 cities that have established themselves as prime outsourcing cities by servicing the global corporate world for over a decade. ...." And India has the largest no. of cities - 6 - among the top 50, offering well established outsourcing resources. Read the complete report at Cybermedia
Get to know more about BPO and resources available in India:
All about BPO business, FAQs etc in India
A complete resource-center for Outsourcing services in allied fields like Healthcare, Finance, Call-centre, Software, E- learning etc., in India
Outsourcing
Health Services like Medical transcription
BPO news from rediff:
Infosys: one of the leading providers of IT solutions in all fields of modern day business and industry, and BPO services
Wipro - another giant in the IT and Oursourcing services field
A dossier on BPO in India in PDF format
A detailed view of BPO business in India by Wiki
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